At Cionde Technologies ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or request information
- Subscribe to our newsletter or blog updates
- Create an account or use our services
- Communicate with us via email, phone, or social media
- Participate in surveys, contests, or promotions
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and location data
- Browser type and version
- Operating system and device type
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our services
- Responding to your inquiries and customer support requests
- Sending you updates, newsletters, and marketing communications (with your consent)
- Analyzing usage trends and optimizing user experience
- Detecting, preventing, and addressing technical issues or fraudulent activity
- Complying with legal obligations and enforcing our terms of service
- Conducting research and development to improve our products
- Personalizing content and recommendations based on your preferences
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., email service providers, analytics platforms, hosting providers). These providers are contractually obligated to protect your information.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property, or that of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest (SSL/TLS)
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
- Employee training on data protection and privacy
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a machine-readable format
- Withdraw Consent: Withdraw consent for data processing where applicable
- Object: Object to certain types of data processing
To exercise these rights, please contact us at privacy@cionde.com
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Retention periods vary depending on the type of information and purpose, typically ranging from 1 to 7 years for business and legal compliance purposes.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cionde Technologies
- Email:support@cionde.com
- Privacy Inquiries:privacy@cionde.com
- Location:Worldwide
We will respond to your inquiries within 30 days.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.